Effective Date: 13 July 2026

Welcome to Epiiluxe (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of our website https://epiiluxe.com (the “Site”) and any purchases you make from us.

By accessing the Site, browsing or purchasing from Epiiluxe, you agree to these Terms. If you do not agree, please do not use the Site.

1) General

Epiiluxe is an online jewelry brand offering premium neo-fine jewelry. These Terms apply to all visitors and customers using our website. We may update these Terms from time to time without prior notice.

2) Eligibility

To place an order, you must be at least 18 years old or have permission from a parent or legal guardian. You agree to use our website only for lawful purposes.

3) Products

We strive to display our products, colors and descriptions as accurately as possible. However, slight variations may occur due to screen settings or lighting. All products are subject to availability.

4) Pricing & Payment

All prices are displayed in Indian Rupees (₹).

We accept secure payments through Razorpay, including UPI, Credit/Debit Cards, Net Banking and other supported payment methods. Orders are processed only after successful payment confirmation.

5) Orders & Cancellations

Once your order is placed, you will receive an order confirmation. Orders may be cancelled due to:

  • Product unavailability
  • Payment failure
  • Incorrect pricing
  • Suspected fraudulent activity

Customers may request cancellation within 12 hours of ordering, provided the order has not been shipped.

6) Shipping & Delivery

We currently ship across India.

Delivery times may vary depending on your location, courier services and unforeseen circumstances. Once an order is shipped, tracking details will be shared with you.

Please refer to our Shipping Policy for complete details.

7) Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Products must be unused, in their original packaging and meet the eligibility requirements mentioned in our policy.

8) Intellectual Property

All content on this website, including images, logos, product designs, graphics and text, belongs to Epiiluxe.

No content may be copied, reproduced or used without our written permission.

9) Limitation of Liability

Epiiluxe shall not be liable for any indirect, incidental or consequential damages arising from the use of our website or products. Our maximum liability shall not exceed the amount paid for the purchased product.

10) User Reviews & Content

By submitting reviews, photos or feedback, you grant Epiiluxe permission to display or use that content for promotional purposes. We reserve the right to remove content that is false, offensive or inappropriate.

11) Privacy

Your personal information is handled according to our Privacy Policy. By using our website, you agree to the collection and use of information as described in that policy.

12) Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page with the updated effective date.

    13) Contact Us

    If you have any questions regarding these Terms & Conditions, please contact us:

    Email: info.epiiluxe@gmail.com
    Phone: +91 7021914796

    Business Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)